Welcome to the Octopus (Hong Kong) Site.
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What follows is a few links to some of the important pages and the search tool. If you wish to skip this you can
What follows is a list of links to sections of the site. If you wish to skip this you can go to main content.
Top level navigation menu:
Second level navigation menu:
Checking the remaining balance on your Octopus is easy. Every time you "dood", it appears on:
*Not all service providers offer receipts.
In addition to your balance, you can also check your last 10 transactions:
The "Octopus" App is a free application applicable to NFC (Near Field Communication) enabled mobile devices and Octopus with a 9-digit Octopus number (eight digits plus one single digit inside the bracket). This platform allows users to use the following services via the Internet on their Octopus:
1 Other information includes Octopus auto-reload amount (applicable to subscribers of the Octopus Automatic Add Value Service (AAVS)), Octopus Reward$ balance (applicable to holders of Octopus Rewards Membership Octopus), enquiry date, time and last reload date either by AAVS or cash.
2 Octopus Online Payment Service and incomplete transaction refund collection are currently not applicable to the Octopus Mobile SIM installed on the same smartphone.
With an Octopus PC Reader, you can check your latest transactions via the Internet. You may click the links below to:
If you are unable to check transaction records in the above ways, please complete this Transaction Enquiry form (only applicable to Personalised Octopus or Automatic Add Value Service account holder).